Privacy Policy

Who processes your inquiry

The controller of the data you enter in the configurator inquiry, the price-list request or the contact form is Teco a.s., Průmyslová zóna Šťáralka 984, 280 02 Kolín, Czech Republic, Company ID 463 57 301. It is the operator of this website and sells Touch@Glass switches. Its sales representative will contact you and may pass your inquiry to one of its partners.

MICRONIC Přerov s.r.o., Šířava 295/17, 750 02 Přerov, Czech Republic, Company ID 25381741, processes the data on behalf of Teco a.s. as a processor under a data processing agreement (Article 28 GDPR). It provides the technical operation of this website and the configurator, sends the confirmation of your inquiry, keeps the record of inquiries and provides technical support. For a specific order, it may also handle your inquiry on behalf of Teco a.s. by agreement with Teco a.s. It processes the data only on the instructions of Teco a.s.

Contact: please send questions and requests concerning your personal data, including the exercise of your rights, to Teco a.s. at touchatglass@tecomat.com or to its registered office address. This policy is made available by Teco a.s. as the operator of the website.

What data and why

Legal basis:

• if you act on your own behalf (e.g. as a home builder): steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR);
• if you act on behalf of a company (partner, designer, installer): the legitimate interest of Teco a.s. in replying to your inquiry and dealing with your company (Article 6(1)(f) GDPR). You have the right to object to this.

Your name and email are required to send the inquiry, because without them we could not reply to you.

Who we share your data with

• Partners of Teco a.s. (integrators and installers) to whom Teco a.s. passes your inquiry so that they can offer you supply and installation. This is a regular part of handling an inquiry, not an exception.
• MICRONIC Přerov s.r.o. as a processor (technical operation of the website and the configurator, confirmation and record of inquiries, technical support), see above.
• IT service providers who run the website server, the email and the inquiry and customer records (CRM). They process the data only on instructions.

Some IT service providers (server, email delivery) are based in the USA or may transfer data to the USA. Such transfers are based on the European Commission’s adequacy decision (EU–US Data Privacy Framework) or on standard contractual clauses.

How long we keep your data

The exact period cannot be set in advance, as it depends on whether your inquiry leads to a business relationship. We therefore state the criteria used to determine it:

The basic rule: we keep your data for 5 years from our last contact with you. This applies equally to an inquiry that leads nowhere and to a business relationship — in the latter case the 5 years run from the last contact, that is, usually from the end of the cooperation.

The period runs from the last event, not from the date we first recorded you. Every further contact therefore moves it.

Handling your inquiry and later commercial contact are two separate purposes with separate retention periods. You may object to commercial contact at any time without affecting the handling of your inquiry.

Data from your inquiry may continue with us as a contact record. The periods above apply to that entire time, not only to the initial stage.

Your rights

You have the right of access to your data, rectification, erasure, restriction of processing, objection to processing and data portability.

You also have the right to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic.

Visitors from Saudi Arabia

If you are located in the Kingdom of Saudi Arabia, the following also applies under the Saudi Personal Data Protection Law (PDPL):

• Your data are collected and processed outside the Kingdom, in the European Union (Czech Republic). The controller is Teco a.s.; MICRONIC Přerov s.r.o. and the IT service providers listed above act as processors.
• We process the data from inquiries, price-list requests and the contact form on the basis of the legitimate interest of Teco a.s. in replying to you and dealing with you (Article 6(4) PDPL). We have assessed this processing in advance. If a contract is concluded, we also process the data to perform it.
• You have the right to be informed about the legal basis and purpose of the processing, to access your data, to obtain them in a readable and clear format, to have them corrected, completed or updated, and to have them destroyed when they are no longer needed.
• We will act on your request within 30 days. In exceptional cases we may extend this period by up to 30 more days; we will tell you in advance and give the reason. Please write to touchatglass@tecomat.com.
• You may lodge a complaint with the competent Saudi authority (Saudi Data & AI Authority, SDAIA) within 90 days of the incident or of becoming aware of it.

Website operation

Data about your visit that arise from operating the website (technical access records necessary for its operation and security) are processed by Teco a.s. as the controller, being the operator of the website. MICRONIC Přerov s.r.o. provides the technical operation on its behalf as a processor. The legal basis is the operator’s legitimate interest in ensuring the operation and security of the website (Article 6(1)(f) GDPR); you have the right to object. These records are kept for 14 days.

Cookies and analytics

This website uses no analytics or marketing cookies. It does not track your visit or measure traffic. It does not share information about your behavior with advertising or analytics services. The only exception is the reCAPTCHA form protection (described below), which loads only when you submit a form.

What the website stores in your browser:

These are technical storage items required for the configurator and projects to work and for protecting the forms. We do not use them for analytics or advertising.

Form protection (reCAPTCHA). When you submit a form, the reCAPTCHA service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, is loaded to verify that the form is not being sent by a bot. It processes your IP address and browser and device data and may store a technical cookie. The legal basis is our legitimate interest in protecting the forms against abuse (Article 6(1)(f) GDPR). Data may be transferred to the USA under the EU–US Data Privacy Framework. Google also processes them under its own Privacy Policy.

Enabling any analytics on this website requires an amendment of this policy and a consent mechanism, which does not exist today.